120-Day Money-Back Guarantee

We want you to feel confident when trying our product. That’s why we offer a 120-Day Money-Back Guarantee.

Our CDQZ Immune Support supplement contains 120 capsules, designed to provide a full 120-day supply when taken at one capsule per day.

How the guarantee works

We ask that you give the product a fair opportunity to work by taking one capsule per day for the full 120-day period, in accordance with the directions provided on the product label.

If, after completing the 120 days, you are not satisfied with the product, you can contact us to claim a full refund of the price you paid for the product.

Eligibility

To qualify for our 120-Day Money-Back Guarantee:

• Your order must have been purchased directly from not-the-norm.com.
• You must be able to provide proof of purchase, such as your Not the Norm order number, order confirmation email or other reasonable evidence of purchase.
• The guarantee applies to the purchase of a 120-capsule supply intended to be taken at one capsule per day for 120 days.
• You must have used the product substantially in accordance with the directions on the label and allowed the full 120-day period before making a claim.
• Your claim must be submitted within 30 days of completing the 120-day course.

Purchases from other retailers

Our 120-Day Money-Back Guarantee applies only to orders placed directly through not-the-norm.com.

Products purchased from Amazon, eBay, independent retailers, health stores, pharmacies, marketplaces, distributors, resellers or any other third-party seller are not covered by this guarantee. Any refund request relating to a purchase from a third party should be made directly to the retailer from whom the product was purchased.

How to make a claim

To make a claim, contact us and provide:

1. Your order number or other proof of purchase.
2. Your name and the email address used to place the order.
3. Confirmation that you have completed the 120-day course.
4. A brief explanation of why you were not satisfied with the product.

Once your claim has been verified and approved, we will refund the full purchase price paid for the eligible product to your original payment method.

The guarantee does not cover any additional costs or delivery charges unless we are required to refund those charges by law.

Fair use

The 120-Day Money-Back Guarantee is intended to allow genuine customers to try the product without risk. We reserve the right to decline claims where we reasonably believe the guarantee is being misused, including fraudulent claims, duplicate claims for the same purchase or claims relating to products that were not purchased from us.

This guarantee does not affect your statutory rights. You may have additional rights where goods are faulty, misdescribed or otherwise do not meet the requirements of applicable consumer law.

Guarantee provided by:
Not the Norm Ltd
635 Bath Road
Slough
SL1 6AE
United Kingdom

For questions or to make a claim, please contact us at sales@not-the-norm.com